Area of Expertise:
Customer Centric Initiative (CCI)
Customer Satisfaction Research
Customer Service Training
Industry Relations (IR) Training
Information Technology (IT) Management
Information Technology (IT) Performance Management
Intellectual Property Management (IPM)
New Marketing Development
Public Relations & Media Relations
Quality Management System (ISO)
Research & Development (R&D) Technology
Retail Performance Measurement
SME Management Action For Results (SMART) Initiative
Supply Chain Management
Training & Development
Areas of Consultancy Services Provided:
For the past years, Dexter has been worked on many projects such as electronic embedded system development, IT software development, technical support, business consultancy, business development, marketing strategy, e-Commerce platform development and supply chain management.
His experience has also built up from technical support, business development to corporate strategy and advisory.
Other Areas of expertise:
Business consultancy, International Trading, IT business development (IT security, computer forensics, IT outsourcing, data center, web development), Embedded system solutions (railway signaling, display and rolling stock, green building management), e-Commerce (C2C, B2B, B2C, M2C, O2O, Supply Chain Management), Cloud computing and ERP solutions.